Airports are crowded places where thousands of passengers and employees visit daily for business and services. Organizing this flow is a difficult task. Indoor maps can be considered one of the most effective methods for improving airport operations. It improves terminal safety and security, traffic management, directions, and signage.
Let’s discuss how to use indoor maps to improve airport operations!
Improved Safety and Security
Security is the most important aspect to observe in airports. Indoor maps are important for improving airport safety and security. They can show the location in real-time and can be interconnected with other security systems.
Indoor maps help security personnel effectively monitor passengers’ movement within the terminal. This, in turn, makes it easier to detect any potential suspicious activity or threat. During emergencies, indoor maps can lead passengers and employees to the nearest exits and safety areas for proper evacuation.
Detailed Terminal Information
Airport buildings are large and complex, filled with many terminals, gates, shops, and services. Indoor maps contain all these details about the facilities and also improve the passengers’ experience.
Indoor maps allow passengers to find facilities such as washrooms, food and drink vendors, and shopping outlets without confusion. Terminal information at a detailed level helps airport operators manage resources. Airport staff can also efficiently check status and address issues promptly, ensuring smooth operations.
Improved Traffic Flow
Optimal traffic management is important in airports to ensure the right traffic flow. Indoor maps play a big part in helping passengers navigate the terminal smoothly. Information about the change in gates, time spent on security checks, and baggage claim zones assists in distributing traffic to avoid congestion.
For example, if a specific checkpoint is overcrowded with passenger traffic, the travelers can be sorted and assigned to other more available checkpoints.
Clear and Effective Wayfinding
It becomes difficult for people to navigate the airport because terminals are large and confusing. Indoor maps provide simple and efficient navigation that helps the passengers move from one place to another.
These maps can be provided with mobile applications, interactive stands, or screens in various airport sections. They can even provide real-time guidance tailored to passengers’ needs, such as checking flight’s status.
Improved Signage
Conventional signs installed in airports are restricted by their stationary nature, especially regarding visibility and information updates. Indoor maps serve as an additional and more effective form of navigation.
When combined with digital signs, indoor maps can be updated in real time, showing changes to gates, flights, and other important information and emergencies.
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